Privacy Policy

Introduction

Monaluxe SARL ("Monaluxe", "we", "us", or "our"), registered under RCCM: CD/KIN/RCCM/14-B-2064, with headquarters at 26075 Kasavubu/MaCampagne, C/Ngaliema, Kinshasa, Democratic Republic of Congo, is the data controller responsible for your personal data. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website (monaluxe.com) or use our services.

Data We Collect

We collect and process the following categories of personal data:

• Contact information: name, email address, phone number, and postal address when you submit forms or contact us
• Usage data: pages visited, time spent on pages, click patterns, and navigation paths
• Technical data: IP address, browser type and version, device type, operating system, and language preferences
• Employment data: CV, cover letter, work history, and qualifications when you apply for jobs
• Communication data: your correspondence with us, including inquiries and feedback

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific purposes (e.g., newsletter subscriptions, marketing communications)
• Contract: When processing is necessary to fulfill a contract with you or take pre-contractual steps at your request
• Legitimate Interest: When processing is necessary for our legitimate business interests, such as improving our services and website functionality
• Legal Obligation: When processing is required to comply with applicable laws and regulations

How We Use Your Data

We use your personal data for the following purposes:

• Respond to your inquiries and provide customer support
• Improve our website, products, and services
• Send relevant communications, including newsletters and promotional materials (with your consent)
• Process job applications and manage recruitment
• Analyze website usage and user behavior to enhance user experience
• Comply with legal obligations and protect our legal rights

Data Recipients

We may share your personal data with the following categories of recipients:

• Monaluxe subsidiaries and affiliated companies for internal administrative purposes
• Hosting and infrastructure providers: Vercel Inc. (USA) for website hosting, Hostinger for image hosting, and Supabase Inc. (USA) for database services
• Analytics providers: Google LLC for website analytics (Google Analytics)
• Social media platforms: Meta Platforms Inc. (Facebook, Instagram), LinkedIn Corporation for advertising and social features
• Advertising partners: various advertising networks for targeted advertising campaigns
• Legal and regulatory authorities when required by law or to protect our legal rights

International Data Transfers

Your personal data may be transferred to and processed in countries outside the Democratic Republic of Congo, including the United States, where our hosting providers (Vercel, Supabase) and analytics partners (Google) are located. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations in each jurisdiction where we operate. Contact form submissions and general inquiries are typically retained for the duration permitted by law. Job applications are retained in accordance with employment laws. Analytics data is retained according to our analytics providers' policies.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure hosting infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Subject to applicable law, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restriction: You can request restriction of processing in certain circumstances
• Right to Data Portability: You can request transfer of your data to another service provider
• Right to Object: You can object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: You can withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a child under 16, please contact us immediately so we can delete the information.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will post any updates on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Information

For any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us at: